Terms of Service

Last Updated: July 22, 2026

PLEASE READ THESE TERMS CAREFULLY. SECTION 19 CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 19.6.

1. Agreement to These Terms

These Terms of Service (these “Terms”) are a binding agreement between you and Locunity Inc., a Delaware corporation with its principal place of business at 2261 Market Street, STE. 68363, San Francisco, CA 94114 (“Locunity,” “we,” “us,” or “our”). These Terms govern your access to and use of:

  • The Site. www.locunity.com and any other websites, web pages, or online properties operated by Locunity that link to these Terms;
  • The Platform. Locunity’s civic intelligence software-as-a-service offering, including all interfaces, dashboards, feeds, maps, alerts, APIs, AI assistants, and underlying data services made available to you;
  • The Content. Locunity’s newsletters, briefings, recaps, executive summaries, transcripts, agenda analyses, vote records, structured policy data, attachments, web versions, and any other editorial or data outputs, in any medium; and
  • Communications. Emails, text messages, phone calls, in-product messages, and support we provide in connection with the foregoing.

The Site, Platform, Content, and Communications are collectively the “Services.” By creating an account, subscribing, checking a box indicating acceptance, or accessing or using any part of the Services, you agree to these Terms and to our Privacy Policy, available at www.locunity.com/privacy, which is incorporated by reference. If you do not agree, do not access or use the Services.

If you use the Services on behalf of a company, government agency, newsroom, or other organization, you represent and warrant that you have authority to bind that organization, and “you” refers to that organization as well as to you individually.

2. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date above reflects the most recent version. If we make material changes, we will provide reasonable advance notice, such as by email, by a notice within the Services, or by posting the updated Terms at least fifteen (15) days before they take effect (except where changes are required by law or address new features, in which case they may be effective immediately). Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services and, if applicable, cancel your subscription before the changes take effect.

3. Eligibility; Accounts and Credentials

3.1 Eligibility. You must be at least thirteen (13) years old to use the Services and at least eighteen (18) years old (or the age of majority in your jurisdiction) to create an account or purchase a subscription. If you are under 18, you may use the Services only with the involvement and consent of a parent or legal guardian. You may not use the Services if you are barred from doing so under applicable law.

3.2 Accounts. When you register, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us promptly at Support [at] Locunity [dot] com of any unauthorized use.

3.3 Credentials Are Personal. Subscriber log-ins, referral links, API keys, and download credentials are personal to you (or, for organizational subscriptions, to your organization’s authorized users) and may not be shared, sold, or transferred. Unauthorized sharing or use may result in immediate suspension or termination of access.

4. The Services; Public Records; AI-Assisted Analysis

4.1 What We Do. Locunity operates a civic intelligence platform that monitors public meetings of local government bodies, generates AI-assisted analysis subject to human editorial review, and delivers newsletters, alerts, and structured policy data to subscribers. Jurisdictional coverage, features, and delivery cadence vary by plan and may change over time. We target publication of meeting recaps within 24–48 hours of source material becoming available, but we do not guarantee delivery timing for any individual item, coverage of any particular jurisdiction, meeting, or agenda item, or availability of source materials originating from public agencies.

4.2 Public Records. Portions of the Services incorporate meeting recordings, agendas, staff reports, transcripts, and other records originating from public agencies (“Public Records”). Locunity claims no ownership of underlying Public Records themselves. Locunity does claim, and reserves, all rights in its selection, coordination, arrangement, enrichment, tagging, summarization, analysis, and presentation of those materials, and in all other original elements of the Services and Content.

4.3 Changes to the Services; Beta Features. We may modify, suspend, or discontinue any feature at any time. We may offer features identified as alpha, beta, preview, or early access; those features are provided “as is,” may be modified or discontinued at any time, and may be subject to additional terms.

5. Subscriptions, Fees, and Automatic Renewal

5.1 Plans. We offer free and paid plans. Features, seat limits, and coverage vary by plan as described at the point of purchase or in an applicable order form.

5.2 Fees and Payment. You agree to pay all fees for your plan, plus applicable taxes, using the payment method you provide. You authorize us and our third-party payment processors to charge that payment method for all amounts due. Except where prohibited by law, fees are exclusive of taxes, which are your responsibility.

5.3 AUTOMATIC RENEWAL. UNLESS YOU CANCEL, PAID SUBSCRIPTIONS AUTOMATICALLY RENEW AT THE END OF EACH SUBSCRIPTION PERIOD FOR AN ADDITIONAL PERIOD OF THE SAME LENGTH, AND YOUR PAYMENT METHOD WILL BE CHARGED THE THEN-CURRENT RATE AT THE START OF EACH RENEWAL PERIOD. YOU MAY CANCEL AT ANY TIME, EFFECTIVE AT THE END OF THE CURRENT PERIOD, THROUGH YOUR ACCOUNT SETTINGS OR BY EMAILING SUPPORT [AT] LOCUNITY [DOT] COM. If you subscribed online, you may cancel online. We will provide notice of any price increase at least thirty (30) days before it takes effect; the increase applies beginning with your next renewal.

5.4 Free Trials and Promotions. If your subscription begins with a free trial or promotional rate, we will disclose the terms before you provide payment information, and your subscription will convert to a paid subscription at the standard rate at the end of the trial or promotional period unless you cancel before that date.

5.5 Refunds. Except as expressly stated in these Terms, in an applicable order form, or as required by law, fees are non-refundable and there are no refunds or credits for partial subscription periods.

5.6 Enterprise Billing. Customers that have signed a master services agreement, order form, or similar written agreement with Locunity are invoiced and billed under that agreement, which controls as described in Section 22.

6. License to You; Restrictions

6.1 License. Subject to your compliance with these Terms and payment of applicable fees, Locunity grants you a limited, personal (or, for organizational subscribers, internal), non-exclusive, non-transferable, non-sublicensable, revocable license during your subscription to access and use the Services and to view and use the Content for your own internal, informational purposes.

6.2 Restrictions. Except as expressly permitted in Section 7 or by a separate written agreement signed by Locunity, you will not, and will not permit or assist any third party to:

  • copy, reproduce, distribute, transmit, translate, publish, repost, publicly display, syndicate, or otherwise republish any portion of the Content or Platform outputs, including in a competing publication or product;
  • resell, sublicense, rent, lease, or otherwise commercially exploit the Services or Content;
  • scrape, crawl, spider, harvest, bulk download, screen-grab, archive, or access the Services or Content using bots, scripts, or other automated means, or in a manner that circumvents access controls, rate limits, or usage restrictions;
  • use the Services or Content, in whole or in part, to train, fine-tune, evaluate, benchmark, or improve any artificial intelligence or machine learning model, or as part of any dataset used for such purposes;
  • reverse engineer, decompile, disassemble, or attempt to derive the source code, models, prompts, taxonomies, or underlying structure of the Platform;
  • remove, alter, or obscure any copyright, trademark, or other proprietary notices;
  • frame, mirror, or hotlink any portion of the Services; or
  • use the Services or Content to develop a product or service that competes with Locunity.

7. Limited Sharing; Attribution; Permissions

We want Locunity’s reporting to inform civic conversation. Accordingly, notwithstanding Section 6.2, you may: (a) quote brief excerpts of the Content (up to seventy-five (75) words per item) with clear attribution to “Locunity” and, where practicable, a link to the source; and (b) occasionally forward an individual newsletter to a colleague for their personal review. You may not systematically forward, redistribute, or post Content to distribution lists, internal portals, social platforms, or the public, and you may not republish any item in its entirety, without Locunity’s prior written permission. For syndication, licensing, press, or reprint permissions, contact Support [at] Locunity [dot] com.

8. User Content; News Tips; Feedback

8.1 User Content. If you submit comments, corrections, documents, data, or other materials to the Services (“User Content”), you retain ownership of your User Content. You grant Locunity a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, use, reproduce, adapt, publish, translate, distribute, and display your User Content in connection with operating, providing, promoting, and improving the Services. You represent that you have all rights necessary to grant this license and that your User Content does not violate law or any third party’s rights. We may, but are not obligated to, review, moderate, or remove User Content.

8.2 News Tips. If you submit a news tip, lead, or source material, you understand that Locunity has no obligation of confidentiality, attribution, or compensation with respect to that submission unless separately agreed in a signed writing, and that Locunity has sole editorial discretion over whether and how to use it.

8.3 Feedback. If you provide suggestions, ideas, or other feedback about the Services, Locunity may use it for any purpose without restriction or obligation, provided we do not publicly identify you as the source without your consent.

9. Acceptable Use

You agree not to use the Services to: (a) violate any applicable law or regulation, including privacy, publicity, defamation, consumer protection, election, campaign finance, lobbying disclosure, and intellectual property laws; (b) harass, threaten, or defame any person, including public officials and public employees; (c) misrepresent Content as an official government communication or as your own original reporting; (d) transmit viruses, malware, or other harmful code, or interfere with or disrupt the integrity or performance of the Services; (e) probe, scan, or test the vulnerability of any Locunity system without written authorization; (f) impersonate any person or entity or misrepresent your affiliation; or (g) attempt to re-identify any individual from aggregated or de-identified data.

10. Communications: Email, Text Messages, and Phone Calls

10.1 Consent to Electronic Communications. By using the Services, you consent to receive agreements, disclosures, notices, and other communications from us electronically, including by email and through the Services, and you agree that electronic communications satisfy any legal requirement that communications be in writing. You are responsible for keeping your email address current. You may withdraw this consent by emailing Support [at] Locunity [dot] com, but doing so may require us to suspend or close your account.

10.2 Email. By subscribing to or registering for the Services, you consent to receive transactional and service emails (such as account notices, billing communications, alerts, and the newsletters and briefings you request) and, where permitted, marketing emails. You may opt out of marketing emails at any time by using the unsubscribe link in the message; transactional and service emails will continue while your account or subscription remains active.

10.3 Text Messages (SMS/MMS). If you opt in to receive text messages from Locunity, you expressly consent to receive recurring automated informational texts (such as meeting alerts, agenda notifications, and account messages) and, if you separately opt in, marketing texts, at the phone number you provide, including texts sent using an automatic telephone dialing system. Consent to receive marketing texts is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel and HELP for help, or contact Support [at] Locunity [dot] com. Mobile carriers are not liable for delayed or undelivered messages. You represent that you are the account holder or customary user of the phone number you provide, and you agree to notify us promptly if you change or deactivate that number.

10.4 Phone Calls. By providing your phone number, you consent to receive calls from Locunity and its service providers regarding your account and the Services, including calls placed using automated dialing technology or an artificial, prerecorded, or AI-assisted voice, and, if you separately opt in, marketing calls. Consent to receive marketing calls is not a condition of any purchase. You may revoke consent at any time by any reasonable means, including by emailing Support [at] Locunity [dot] com or stating your request during a call.

10.5 Call Monitoring and Recording. Calls with Locunity may be monitored or recorded for quality assurance, training, and record-keeping purposes. Where required by law (including California law), you will be notified at or before the start of the call, and your continued participation constitutes consent.

10.6 Mobile Charges. Your mobile carrier’s standard messaging, data, and other rates and fees apply to your use of the Services on a mobile device and to any texts or calls you receive.

11. Privacy

Our Privacy Policy, available at www.locunity.com/privacy, describes how we collect, use, disclose, and retain personal information, including the categories of information we collect through the Site and Platform, our use of cookies and analytics, and how to exercise your privacy rights. If you are a California resident, the Privacy Policy also describes your rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), including any rights to know, delete, correct, and opt out of the sale or sharing of personal information. By using the Services, you acknowledge the practices described in the Privacy Policy.

12. Intellectual Property; Trademarks; Copyright Policy (DMCA)

12.1 Ownership. As between you and Locunity, Locunity and its licensors own and retain all right, title, and interest in and to the Services and Content, including all software, interfaces, databases, data models, prompts, taxonomies, methodologies, compilations, editorial works, and all related intellectual property rights, together with all derivative works and improvements. All Content is protected by U.S. and international copyright, trademark, trade secret, and database laws. No rights are granted to you except as expressly set forth in these Terms.

12.2 Trademarks. “Locunity,” the Locunity logo, and “Where Community Happens” are trademarks or service marks of Locunity Inc. You may not use them without our prior written consent.

12.3 DMCA Notices. Locunity respects intellectual property rights. If you believe material available through the Services infringes your copyright, send a notice complying with 17 U.S.C. § 512(c)(3) to our designated Copyright Agent: Copyright Agent, Locunity Inc., 2261 Market Street, STE. 68363, San Francisco, CA 94114; Support [at] Locunity [dot] com. Your notice must include: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner; and (f) your physical or electronic signature. We may remove or disable access to allegedly infringing material and will terminate the accounts of repeat infringers in appropriate circumstances. If you believe material you posted was removed in error, you may submit a counter-notice to the same address.

13. Third-Party Services and Links

The Services may contain links to, or interoperate with, third-party websites, government sites, payment processors, integrations, and services that Locunity does not own or control, including source materials hosted by public agencies. Locunity is not responsible for third-party sites or services, does not endorse them, and provides them for convenience only. Your use of any third-party site or service is at your own risk and subject to that third party’s terms and privacy policies.

14. AI-Assisted Content; No Professional Advice; Corrections

14.1 AI-Assisted Outputs. Content and Platform outputs are generated with the assistance of artificial intelligence and, although subject to human editorial review, may contain errors, omissions, mischaracterizations, or outdated information. You are responsible for verifying any output against official Public Records or other authoritative sources before relying on it for legal, financial, compliance, electoral, advocacy, or other material decisions.

14.2 No Professional Advice. The Services and Content are provided for general informational purposes only. They do not constitute, and should not be relied upon as, legal, financial, investment, tax, accounting, medical, or other professional advice, and they do not create any professional-client relationship. Consult a qualified professional before acting on any information in the Services.

14.3 Accuracy and Corrections. Locunity strives for accuracy and fairness. If you believe any item of Content is factually incorrect, please notify us at Support [at] Locunity [dot] com. Once we verify an error, we will issue a correction in the next practicable edition or update the online version, as appropriate.

15. Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. LOCUNITY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT ANY CONTENT WILL BE COMPLETE, CURRENT, OR RELIABLE; OR THAT COVERAGE OF ANY JURISDICTION, MEETING, OR TOPIC WILL BE AVAILABLE OR CONTINUE. THE SERVICES DEPEND IN PART ON RECORDS, RECORDINGS, AND DATA MADE AVAILABLE BY PUBLIC AGENCIES AND OTHER THIRD PARTIES, AND LOCUNITY IS NOT RESPONSIBLE FOR THEIR AVAILABILITY, ACCURACY, OR TIMELINESS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL LOCUNITY, ITS AFFILIATES, OR ITS OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) LOCUNITY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID TO LOCUNITY FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS (US $100). THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR A PARTY’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD. THE PARTIES ACKNOWLEDGE THAT THIS SECTION REFLECTS AN AGREED ALLOCATION OF RISK AND IS AN ESSENTIAL BASIS OF THE BARGAIN, AND THAT IT APPLIES EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

17. Indemnification

You agree to defend, indemnify, and hold harmless Locunity, its affiliates, and each of their officers, directors, employees, contractors, agents, licensors, suppliers, and service providers from and against any third-party claim, demand, action, investigation, proceeding, loss, liability, damage, fine, penalty, cost, or expense (including reasonable attorneys’ fees) arising from or relating to: (a) your User Content; (b) your access to or use of the Services or Content, including any republication, distribution, excerpting, or other use of Content or Platform outputs; (c) your breach of these Terms; (d) your violation of applicable law or of the rights of any third party, including intellectual property, privacy, publicity, defamation, consumer protection, election, and campaign finance laws; or (e) any dispute between you and any third party. We may assume the exclusive defense and control of any matter subject to indemnification by you, at our expense, in which case you agree to cooperate with our defense. You may not settle any such claim in a manner that imposes any obligation or admission on Locunity without our prior written consent.

18. Suspension and Termination

These Terms are effective until terminated. You may stop using the Services at any time and may cancel any paid subscription as described in Section 5.3. We may suspend or terminate your access to all or part of the Services, with or without notice, if we reasonably believe you have violated these Terms or applicable law, if your use poses a risk to Locunity, the Services, or others, or for nonpayment (following notice and a reasonable opportunity to cure where practicable). Upon termination, your license to the Services and Content ends, except that you may retain copies of Content you lawfully downloaded during your subscription for your internal records, subject to Sections 6 and 7. Sections 4.2, 6.2, 7, 8, 12, and 14 through 24 survive termination.

19. Dispute Resolution: Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND LOCUNITY TO ARBITRATE MOST DISPUTES ON AN INDIVIDUAL BASIS AND WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

19.1 Informal Resolution First. Before filing an arbitration demand or lawsuit, the party asserting a dispute must send the other a written notice describing the dispute and the relief requested (for notices to Locunity: Locunity Inc., Attn: Legal, 2261 Market Street, STE. 68363, San Francisco, CA 94114, or Support [at] Locunity [dot] com). The parties will attempt in good faith to resolve the dispute informally for sixty (60) days after the notice is received. This is a condition precedent to initiating arbitration or litigation.

19.2 Agreement to Arbitrate. Except as provided in Section 19.4, you and Locunity agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures and, where applicable, its Consumer Arbitration Minimum Standards. The Federal Arbitration Act governs the interpretation and enforcement of this Section 19. The arbitration will be conducted by a single arbitrator in Contra Costa County, California, or remotely by videoconference at either party’s election, in English. Judgment on the award may be entered in any court of competent jurisdiction. Arbitration fees will be allocated as provided in the applicable JAMS rules, and Locunity will pay any consumer’s share of arbitration fees to the extent required by those rules or applicable law.

19.3 CLASS ACTION WAIVER. YOU AND LOCUNITY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE PROCEEDING. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) must proceed in court, and the remainder of this Section 19 remains in effect.

19.4 Exceptions. This Section 19 does not require arbitration of: (a) individual claims properly brought in small claims court; (b) claims for injunctive or other equitable relief to prevent or address actual or threatened infringement, misappropriation, or misuse of a party’s intellectual property or confidential information, which may be brought in court; or (c) to the extent required by California law, claims for public injunctive relief, which may be pursued in court while all other claims proceed in arbitration.

19.5 Mass Filings. If twenty-five (25) or more substantially similar arbitration demands are filed against Locunity by or with the assistance of the same or coordinated counsel or organizations, the parties agree that the demands will be resolved in staged proceedings: the parties will each select up to ten (10) demands to proceed first as bellwether arbitrations, the remaining demands will be held in abeyance (with applicable statutes of limitations tolled), and following the bellwether awards the parties will engage in a global mediation before further demands proceed. A court of competent jurisdiction may enforce this subsection, and no arbitration fees will be due for demands held in abeyance.

19.6 Your Right to Opt Out. You may opt out of this arbitration agreement and class action waiver by sending written notice within thirty (30) days after you first accept these Terms to: Locunity Inc., Attn: Arbitration Opt-Out, 2261 Market Street, STE. 68363, San Francisco, CA 94114, or Support [at] Locunity [dot] com, including your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

19.7 Jury Trial Waiver. TO THE EXTENT ANY DISPUTE PROCEEDS IN COURT RATHER THAN ARBITRATION, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES, TO THE FULLEST EXTENT PERMITTED BY LAW, ANY RIGHT TO A TRIAL BY JURY.

19.8 Survival; Severability. This Section 19 survives termination of these Terms. Except as stated in Section 19.3, if any portion of this Section 19 is found unenforceable, the remaining portions remain in full force.

20. Governing Law and Venue

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 19. For any matter not subject to arbitration under Section 19, you and Locunity consent to the exclusive jurisdiction and venue of the state and federal courts located in Contra Costa County, California, and waive any objection based on inconvenient forum. Nothing in this Section limits either party’s right to seek equitable relief under Section 19.4.

21. Notice to California Users

Under California Civil Code Section 1789.3, California users are entitled to the following notice: the Services are provided by Locunity Inc., 2261 Market Street, STE. 68363, San Francisco, CA 94114, Support [at] Locunity [dot] com. Complaints regarding the Services or requests for further information may be sent to that address. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

22. Enterprise and Written Agreements Control

If you or your organization has entered into a master services agreement, order form, design partnership agreement, data partnership agreement, or other written agreement signed by Locunity (an “Enterprise Agreement”), the Enterprise Agreement governs the subject matter it addresses and controls over these Terms in the event of a conflict with respect to your organization’s use of the Services. These Terms continue to govern matters not addressed in the Enterprise Agreement and each individual user’s use of the Site.

23. Export Controls; Sanctions; U.S. Government Use

You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted-party list. You agree to comply with all applicable export control and sanctions laws in connection with the Services. The Services are “commercial computer software” and “commercial computer software documentation” as those terms are defined in FAR 12.212 and DFARS 227.7202; any use by or for the U.S. Government is subject to these Terms and to the restricted rights described in those provisions.

24. General Provisions

24.1 Entire Agreement. These Terms, together with the Privacy Policy, any additional posted policies referenced herein, and any applicable Enterprise Agreement, constitute the entire agreement between you and Locunity regarding the Services and supersede all prior or contemporaneous understandings on that subject.

24.2 Assignment. You may not assign or transfer these Terms or any rights hereunder without Locunity’s prior written consent, and any attempted assignment in violation of this Section is void. Locunity may assign these Terms without restriction, including to a successor in connection with a merger, acquisition, financing, or sale of all or substantially all of its assets.

24.3 Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible and reformed only to the extent necessary, and the remaining provisions will remain in full force and effect.

24.4 No Waiver. No failure or delay in exercising any right constitutes a waiver. Waivers must be in a writing signed by the waiving party.

24.5 Force Majeure. Locunity is not liable for any delay or failure to perform caused by circumstances beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government action, labor disputes, internet, utility, or hosting failures, third-party service outages, or data access limitations originating from public entities.

24.6 Independent Parties; No Third-Party Beneficiaries. The parties are independent contractors. These Terms do not create any partnership, joint venture, employment, fiduciary, or agency relationship. Except for the indemnified parties described in Section 17, there are no third-party beneficiaries of these Terms.

24.7 Notices. Locunity may provide notices to you by email to the address associated with your account, by posting within the Services, or by mail. Notices to Locunity must be sent to Locunity Inc., Attn: Legal, 2261 Market Street, STE. 68363, San Francisco, CA 94114, or Support [at] Locunity [dot] com, and are effective upon receipt.

24.8 Interpretation. Headings are for convenience only. “Including” means “including without limitation.” No rule of construction applies against the drafting party.

24.9 Electronic Execution. Acceptance of these Terms by click-through, checkbox, or continued use constitutes a binding electronic signature and agreement under applicable law, including the U.S. E-SIGN Act.

25. Contact Us

Locunity Inc., 2261 Market Street, STE. 68363, San Francisco, CA 94114 — Support [at] Locunity [dot] com. For permissions, corrections, privacy requests, or legal notices, please use the addresses identified in the applicable Section above.

© 2026 Locunity Inc. All rights reserved. Locunity and “Where Community Happens” are trademarks or service marks of Locunity Inc.