Supervisors Grill Transit Chiefs on Elevators, Strollers and Station Safety in Two-Hour Family Transit Hearing

San Francisco's Land Use and Transportation Committee turned into a transit accountability session Monday as supervisors pressed the heads of SFMTA, BART, and MTC on broken elevators, hostile stroller experiences, and deteriorating station plazas — extracting on-the-record commitments to fix specific gaps. The committee also unanimously advanced three ordinances to the full Board, including an expansion of the DBI corruption audit amnesty.

• SFMTA, BART, and MTC face pointed questions on elevator access, stroller signage, and BART plaza conditions during a major hearing on family-friendly transit

• BART GM commits on the spot to new wayfinding signs at Balboa Park station after supervisors flag a single-elevator bottleneck

• DBI corruption amnesty expanded to cover fire and public works fees for affected property owners

• Bed-and-breakfast guest room cap doubled from 5 to 10 in residential districts

• Citywide banner fee waiver for nonprofits heads to full Board

Supervisor Danny Sauter called this hearing as part of his "Stroller Act" initiative — a push to make San Francisco transit more navigable for parents with young children. What followed was more than two hours of presentations, pointed questioning, and public testimony that exposed gaps between agency aspirations and everyday family experiences on Muni, BART, and regional connections.